Feb 14, 2017
It’s not good enough to simply be just a good sales person; to be truly exceptional in sales you really need to know about what you’re selling. The best sales people immerse themselves in their subject matter, their area of specialisation. They can form an opinion, engage in quality conversations with a...
Feb 1, 2017
Good customer service is something that clients expect. It’s not a point of difference; it’s just good business. However exceptional customer service is something you can strive towards – always. It’s what sets sales people apart. In this episode, we unpack what it means to be exceptional at customer service in...